Services
When a licensee joins the GameAccount Network, we ensure all aspects of the setup and implementation are professionally managed from start to finish.
Mike Lythgoe, Lead Technical Manager for William Hill responsible for integrating GameAccount’s games into William Hill’s sports betting website “very easy to integrate with GameAccount”.
Our services include:
- Create and maintain the skill gaming website and all relevant content
- Full account management with a dedicated account management team
- Manage the tournament portfolio applicable to person-to-person games
- Technical monitoring of service levels and availability 24/7
- Second-line customer services support, supporting the eGaming operators first-line customer services staff
- Fraud and collusion monitoring 24/7
- On-site training both pre-launch and following service pack upgrades
- Frequent and regular service pack upgrades to consumer applications (games & tournaments); back office systems; and server infrastructures
- Hosting of all requisite server infrastructures, compatible with eGaming operators’ licence requirements









