OfferingsServices

Whether you’re interested in a fully managed, turnkey, online gaming solution, or looking to augment existing customer service and marketing programs, GAN has the experience and staff to support those needs. Our commitment in every market we support is to maintain reputational excellence as a partner who is ready, willing, and able to deliver for our operator partners — and achieving that level of support requires a diverse and tenured team.

Marketing

With over fifteen in-house marketing experts with resumes spanning brick-and-mortar as well as digital media, GAN provides our partners with an unparalleled view to the macro U.S. social casino space, and supports them with end-to-end creation, development, and execution of marketing programming. With an in-depth knowledge of online casinos, GAN’s team can serve your operation as a full turnkey digital agency operating as an extension of your in-house team. GAN’s marketing services can scale to any level of support needed at any point in time — from encompassing the complete strategic planning and execution, to jointly marketing, to simply providing training and occasional support. No other B2B provider has made the same investment into ensuring the success of our casino operator partners.


Customer Service

GAN’s Customer Service teams, operating out of London and Las Vegas, provide 24/7 Email Support, Email and Chat Support, or Email, Chat and Phone support. GAN is the only provider to offer live video chat support to VIP players in both the social and Real Money Gaming spaces.


Technology and Operational Services

GAN’s technology engineers, designers, and project managers currently support numerous deployments of the GameSTACK™ IGS around the world. Our operator partners are fully supported by our system monitoring, universal platform updates, and continued end-user interface innovations. In addition to maintaining the overarching GameSTACK™ IGS ecosystem, GAN’s team can provide a range of customized operational and technical services.


Custom Game Theme Development

Today’s operators are engaged in a commoditized casino product environment. GAN brings a whole new level of brand customization to the casino gaming experience via custom Casual, Table, Skill, and Slot Game development. GAN’s creative games studios, including our Slot Studio division, can work with our operator partner to custom brand or custom build slots, tables, or any other unique game within our portfolio.

Beyond game theme content, our engineers can customize iSight Back Office™ functionalities and 3rd-party service integrations. Our tailored support enables operators to further differentiate and innovate the end-user experience while still capitalizing on the plethora of system-wide developments which are released regularly across the single world-wide code base.


Custom Platform Developments

Operators who have unique system demands are fully supported by GAN’s technical and project management teams. GAN can integrate additional 3rd-party supporting service providers, content providers, or customize elements of the iSight Back Office™ to ensure your team has a B2B technology suite custom fit to the needs of your organization.